Telling the truth is the right thing to do. We strive to be scrupulously honest--good news or bad news--with our employees,
our vendors and certainly our customers. This means if we make a mistake we admit it, if we change a policy we say why and if we say fresh it means never frozen.
The work we do in our restaurants has integrity. We value our people, appreciate their efforts and understand that every person in every job deserves equal respect for
their contribution. It's our experience that the dishwasher of today could well become the manager of tomorrow.
The only way to ensure that the customer gets a great meal is to start with quality ingredients in the kitchen.
Our product specifications are exacting and we hold our supply partners to tough standards. A superior piece of fish stands on its own and is only enhanced by spices and sauces.
We give back to the communities that support us. Our goal is to develop long-term relationships with our customers, and we fully understand that reciprocation is crucial
to any good relationship. The lion's share of our marketing budget is always devoted--not to advertising--but to financial support of charitable and civic causes.
This statement is intended as a visible commitment to who we want to BE every meal...every shift...every day.
We ask that you--our customers--through your feedback and support help us achieve and maintain these standards.
Please take the time and let us know if we have reached these standards.
Your experience is important to us.
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